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Emergency Preparedness

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City of Holladay Community Emergency Response Team
By Randy Fitts, City Manager and David Chisholm, Emergency Preparedness Coordinator

During the past several months as you read the newspapers, watched television or surfed the net, you cannot help notice all of the activities dealing with weather and natural disasters that were in the forefront of the news.  In Holladay we have been very fortunate of avoiding these types of disasters.  Many emergency managers often make comments about these different types of situations and say, it’s not a matter of “if” but “when.”

 The City of Holladay has an active emergency plan and staff who are equipped to run an emergency operations center.  We have table top and fictional exercises and monthly meetings to review progress and to improve our response to various scenarios.    As a City we are very fortunate to have very good working relationships with our major providers, such as Unified Police, Unified Fire and Salt Lake County Public Works.  One area that we see a need for improvement is in our coordination and the ability to notify our residents and especially those who are “CERT” trained.  

The City of Holladay’s management is desirous of developing a City wide Community Emergency Response Team (CERT).  The team would be called upon to help with all areas of volunteer emergency responses. It would activate under the direction of the City’s Emergency Committee.  It may be asked by the County or State to help with emergency in other cities or counties if the CERT teams in those areas become overwhelmed.  The team would elect team leaders and other positions, develop training, and define equipment requirements.  They would meet at least monthly and more often if needed.  We are asking for volunteers who would like to be a part of this team.  If you have had CERT training this would be great.  If you have not had CERT training, we will set up the training for you.  We are looking for 30 to 40 people to be part of the team.

 If you are interested, please call the City at 801-272-9450 and give the receptionist the following information: your name, address, best phone number, E-mail address and if you have had CERT training.   We will contact you and let you know when the organizing meeting will be held.  Thank you for your interest and support.   


Register Now for Emergency Text Messaging

In the event of an emergency, the City of Holladay will send text messages to pre-registered cell phones to communicate quickly with residents. Register now by texting "follow cityofholladay" to 40404. Please check with your cell phone provider as to the cost of text messages. The service is subject to the availability of cell phones and the Twitter service.

Registering for Reverse 911

In the event of an emergency, the Salt Lake Valley Emergency Communications Center (VECC) has the capability to use Reverse 911 to contact residents. Reverse 911 is used to call out and deliver messages to telephones in specific areas. If you see “0000000000” on your Caller ID, answer the phone because it could be fire, police or the City calling with emergency information.

VECC requests that residents register their cell phones and Voice over IP phones (VOIP phones, such as Comcast Voice or Vonage) with their system to improve this critical service.

You can do so by going online to and clicking on VOIP Registration. The click on "New User" to create an account with the system and register your phones. This service is quick, free and secure. You will be asked to create a login and password in order to protect your information. This will make sure you don’t miss future emergency notifications



Shake Out 2013You are invited to join thousands of people who will Drop, Cover, and Hold On at 10:15 a.m. on April 17th* in the 2014 Great Utah ShakeOut!

More than 12.5 million people were registered to participate in ShakeOut drills worldwide in 2011. Participating is a great way for your family or organization to become better prepared to survive and recover quickly from big earthquakes.



Big storms can knock out power. Make sure you’re storm ready.

If a raging winter storm knocks out electricity, Rocky Mountain Power is ready to respond. Of course, we also want to make sure you’re ready. That’s why we offer tips to help you prepare for an outage and keep you safe and warm while we work to restore power as quickly as possible.

Things you can do to prepare

  • Assemble an outage kit with items that will also be useful in other emergency situations.
  • Review what to do if the power goes out in your home.
  • Cordless phones require electricity, so make sure you have another working phone if the power goes out. Click here for tips to preserve your cell phone’s battery. 
  • Put together a communication plan with your family, loved ones and other important contacts.
  • Know how to override your electric garage door opener.
  • If you own a portable generator, review how to operate it safely.
  • Add your cell phone numbers to your Rocky Mountain Power account through our secure website. This will allow us to quickly pull up your account information when you call, and also provides you access to up-to-the minute updates on your smartphone.

Learn more at, or report an outage anytime toll free at 1-877-508-5088


Get Real-time Messages from SL County Emergency Management SL County Emergency Management uses Twitter to instantly update emergency-related information. Join today by clicking here and follow @SLCoEmerMngt. Get updates via text messages sent to your cellphone by texting follow SLCoEmerMngt to 40404.

Please check with your cell phone provider to see how you may be charged for receiving text messages via SMS.


Community Emergency Response Team

Education and preparedness are key to ensuring the safety and well-being of your family and yourself in the event of an emergency or disaster.  CERT training offers opportunities to learn about the types of emergencies and disasters that are likely to take place in the Holladay area.  It then teaches ways to make the necessary plans for yourself and your family should an emergency or disaster occur. Making an emergency/disaster plan for your home or business is just one of the simple steps you can take to help ensure that you are as prepared as possible when you need to be.United Fire Authority

In a recent national survey conducted by The Ad Council, 80 percent of Americans agreed that taking some simple steps to prepare could help protect themselves and their families in the event of an emergency or disaster.  However, only 58 percent had made an sort of emergency supply kit, developed a family emergency plan or learned more about potential threats; the three steps recommended by the Ready campaign (the Homeland Security’s program for preparedness).  A survey of small businesses found more than 90 percent recognized the importance of business emergency preparedness.  However, less than 40 percent said their company had an emergency plan in place.

There are several resources where individuals and businesses can learn how to prepare their families and workplaces for emergencies including natural disasters and potential terrorist attacks.  Materials, including family communication plan templates and sample business continuity plans, are available providing Americans with the resources that will bring peace of mind.

 For other CERT training this fall go to <a href="" title="blocked::"> click on Programs, click on CERT class for class schedule, location and to register.

 Currently training courses are offered by two groups, the Unified Fire Authority and Avert.  Classes are offered periodically by each group independent of the other.  The City of Holladay sponsors these trainings when possible but additional classes are provided around the valley.  Please visit the links below to view each of their calendars and for their requirements for setting up additional classes.


Contact Information: 
City of Holladay Emergency Volunteer Coordinator
David Chisholm  801-278-2172


United Fire Authority     |     AVERT

Additional Resources